Tyler Technologies, Inc. (NYSE: TYL) has signed an agreement with the
city of Surprise, Arizona, for Tyler's Munis®
enterprise resource planning (ERP)
solution and EnerGov™
planning, regulatory and maintenance platform, along with its Tyler
Content Manager™ solution. The agreement includes software licenses,
implementation, project management and support.
Wanting to replace legacy systems with commercial-off-the-shelf (COTS)
solutions, the city conducted a competitive review of integrated systems
to eliminate manual and paper processes, increase query and reporting
capabilities, and expand employee and citizen self-service. The city
also wanted solutions flexible enough to keep pace with future growth.
City leaders valued Tyler's public sector experience and the company's
successful implementation track record with other Arizona municipalities
and like-sized cities nationwide.
"We were looking for a modern business solution to replace our outdated
legacy systems; the best solution to streamline our business processes,
allow integration to reduce redundancy and have the correct data at our
fingertips for quick business decisions," said Surprise Information
Technology Director/CIO Tammie Hollowell. "After a year and a half of
needs assessment, system evaluations and contract negotiation, we feel
Tyler Technologies will best support both the growth and innovative
spirit of our city."
With Munis and EnerGov, the city of Surprise will have better
communication across multiple departments, more automation and
modernized processes. The city will also benefit from Tyler's evergreen
perpetual licensing approach that provides regular and significant, yet
manageable, software enhancements without an additional relicensing fee,
ensuring all systems are using the latest technology.
The city chose core Munis applications, including financial, revenue and
human resources management, as well as employee and citizen
self-service. Tyler's EnerGov platform will provide the city with an
enterprisewide permitting, land and license management solution, as well
as resident access to these tools. Tyler Content Manager will help the
city further reduce its paper dependency by capturing, delivering,
managing and archiving electronic information.
"Cities like Surprise rely on technology to streamline business
operations, improve communications throughout the city and increase
access to information for its residents," said Chris Hepburn, senior
vice president of Tyler's ERP & School Division. "With our public sector
expertise, Tyler is uniquely positioned to support the city's
requirements today, as well as their impending needs during future
growth periods. We are excited for this new partnership with the city of
Surprise, and our continued growth in Arizona."
Surprise, Arizona, has approximately 125,000 residents and is about 20
miles northwest of downtown Phoenix.
About Tyler Technologies, Inc.
Tyler Technologies (NYSE: TYL) is a leading provider of end-to-end
information management solutions and services for local governments.
Tyler partners with clients to empower the public sector - cities,
counties, schools and other government entities - to become more
efficient, more accessible and more responsive to the needs of citizens.
Tyler's client base includes more than 13,000 local government offices
in all 50 states, Canada, the Caribbean, the United Kingdom and other
international locations. Forbes has named Tyler one of "America's Best
Small Companies" eight times and the company has been included six times
on the Barron's 400 Index, a measure of the most promising companies in
America. More information about Plano-based Tyler Technologies can be
found at www.tylertech.com.

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Jetstream PR for Tyler Technologies
Tony Katsulos, 972-788-9456,
ext. 301
katsulos@jetstreampr.com