Tyler Technologies, Inc. (NYSE:TYL) has announced the Texas recipients
of its 2015 Tyler Public Sector Excellence Awards for the Odyssey®
courts and justice solution. Cameron County and Justice of the Peace
courts in Williamson County and Travis County were awarded for
implementing cost-saving measures, increased efficiencies and improved
customer service.
Left to right: Bill Gravell, Jr., Justice of the Peace, Pct. 3; Bruce Graham, Tyler's Courts & Justice Division President; Andrea Schiele, Customer Service Administrator; Melissa Goins, Chief of Staff; Alvina Galvan, Criminal Court Administrator; and Otis Coufal, Director of Administrative IT Services. (Photo: Business Wire)
Tyler's Excellence Awards for Odyssey recognize organizations that have
demonstrated excellence in deploying Odyssey in novel and impactful ways
that extend best practices. Award submissions were evaluated by a panel
of Tyler leadership and entries were judged on business value, maturity,
innovation and relevance to other public sector organizations.
Additional criteria met by award winners include:
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Creating a unique process that utilizes a Tyler application
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Realizing significant savings after implementing a Tyler product
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Increasing staff productivity by implementing a Tyler product
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Empowering employees, citizens or vendors
Cameron County utilized Odyssey to achieve a more unified system across
multiple court and justice departments, resulting in increased
information sharing, reduced duplicate data entry, decreased customer
wait times and elimination of manual paper processes. To achieve these
goals, the county established a governance committee to increase
efficiency and improve the functionality of all departments. The county
also adopted a unified method of data entry and operational procedures
which increased information sharing across agencies. Cameron County is
the southernmost county in the U.S. with a population of 417,000.
Williamson County Justice of the Peace court, Precinct 3, implemented
Odyssey to create paperless business processes that improved
efficiencies and saved tax dollars. The court's paperless workflows
reduced document storage requirements, saving 500 square feet of office
space, and eliminating 420,000 pieces of paper per year. Court processes
that previously took 25-30 minutes now take staff 10 minutes, saving the
county approximately $650,000 in staff costs per year. Williamson County
is one of the fastest-growing counties in the U.S. and is located in the
Austin-Round Rock metropolitan statistical area.
Travis County Justice of the Peace courts became one of Tyler's largest
SaaS clients when it selected Odyssey to replace five legacy systems
with a single, integrated system. With Odyssey, the county has saved
approximately 30 hours per week in the collections department, reduced
the number of financial transactions by 50 percent and improved customer
service. Travis County is home to Austin, the capital of Texas, and has
a population of 1.1 million, making it the fifth-most populous county in
the state.
Odyssey's Tyler Excellence Award Texas winners were honored on March 31,
2015, at the Odyssey 2015 user conference in Dallas, where they were
presented with the award and given the opportunity to share their best
practices and lessons learned with their public sector peers.
Dallas County, Cameron County and Collin County were also recognized as
finalists for their successes. Dallas County was recognized for
optimizing business processes by fully utilizing document management
functions; Cameron County's District Clerk's Office implemented e-filing
and Odyssey Financial Manager to eliminate paper and increase service to
constituents; and Collin County improved process automation to become
paperless, saving $60,000 annually from eliminated file folders.
"We are pleased to publicly recognize Texas clients like Cameron, Travis
and Williamson counties that found ways to move toward a paperless court
while reducing costs, creating efficiencies and improving access to
justice," said Bruce Graham, president of Tyler's Courts & Justice
Division. "We thank all of our Excellence Award participants for sharing
their successes. Congratulations to the Texas winners and finalists of
Odyssey's Tyler Excellence Awards."
About Tyler Technologies, Inc.
Tyler Technologies (NYSE:TYL) is a leading provider of end-to-end
information management solutions and services for local governments.
Tyler partners with clients to empower the public sector - cities,
counties, schools and other government entities - to become more
efficient, more accessible and more responsive to the needs of citizens.
Tyler's client base includes more than 13,000 local government offices
in all 50 states, Canada, the Caribbean, the United Kingdom and other
international locations. Forbes has named Tyler one of "America's Best
Small Companies" eight times and the company has been included six times
on the Barron's 400 Index, a measure of the most promising companies in
America. More information about Plano-based Tyler Technologies can be
found at www.tylertech.com.
Photos/Multimedia Gallery Available: http://www.businesswire.com/multimedia/home/20150421005269/en/
Jetstream PR for Tyler Technologies
Tony Katsulos, 972-788-9456,
ext. 301
katsulos@jetstreampr.com