Tyler Technologies, Inc. (NYSE: TYL) has signed an agreement with
Habersham County, Georgia, for Tyler's New World™ public
safety solution suite. Habersham County joins several other Georgia
counties in choosing to invest in the modern New World solution rather
than spending taxpayer dollars to upgrade a legacy computer-aided
dispatch (CAD) and records management system that was no longer
effectively supported by the vendor.
Habersham County wanted a highly functional solution that could support
investigations and officer reporting, and one that would easily
interface with state and federal agencies. With Tyler, counties not only
receive state-of-the-art technology, but they also partner with a
company that is operationally consistent, financially strong, and known
for solid service and support.
"Our business is one that can't afford to be down, so you always want a
vendor you can depend on. In picking Tyler's New World solution, we
looked at everything well beyond the demos, including the longevity of
the company, service calls, call-back time, references and how they
handle things that go right, wrong or indifferent. My employees and I
are very pleased with our choice," said Habersham County 911/Emergency
Management Agency Director Lynn Smith. "We had money budgeted for a
system upgrade, but we felt that would leave us with the same challenges
we have today and wouldn't take Habersham County into the future like we
wanted. You never want to go backwards, you want to progress, and we
feel the New World software is a better fit for us."
Habersham County is unique among Georgia counties for the extension of
its dispatch responsibilities. Nestled in the northeast Georgia
mountains bordering South Carolina, the county has seven municipalities,
and Smith's public safety staff provides dispatch service for all
police, fire and sheriff's departments as well as EMS and other public
safety resources in those seven municipalities.
Tyler's New World suite allows clients like Habersham County to
integrate dispatch, records, investigations and patrol across
jurisdictions, meaning more mission-critical data is quickly shared with
first responders who can more efficiently handle reporting and other
operational processes.
In addition to her role with Habersham County, Smith serves as Georgia
APCO board and co-chair of the APCO/NENA Conference known as the GECC
(Georgia Emergency Communications Conference), which gives her a unique
perspective and the chance to work with her peers across Georgia.
"I'm on several state boards and have the opportunity to talk with lots
of public safety people in Georgia and beyond, and they're all looking
for a stable system that they can add on to, and a vendor that can grow
with them," Smith said. "In Georgia, I think the counties are all headed
the same direction in wanting the right public safety technology so we
can do our jobs like the citizens expect us to. Ultimately, the counties
could build off what each other is doing and have more of a statewide
network."
The New World software suite supports public safety by creating
operational efficiencies and by making data available across multiple
public safety groups. In addition, the system's powerful reporting
capabilities and data analytics reveal trends that can be addressed
tactically and strategically to effect near real-time policing and
emergency services.
"We are pleased to welcome Habersham County to our rapidly growing group
of public safety clients in Georgia where we believe New World will
strongly position first responders and their supporting staffs to
deliver the type of service that Georgia residents expect," said Greg
Sebastian, president of Tyler's Public Safety Division. "We believe that
Tyler is an excellent partner for public safety officials, not only
because Tyler delivers the performance, reliability, service and support
our clients expect, but because Tyler also has a long track record of
successfully serving the public sector. We continue to invest in the New
World public safety suite to ensure it keeps pace with the ever-evolving
demands of public safety."
Habersham County joins other Georgia counties in selecting Tyler's New
World solution; Barrow, Bartow, Camden, Laurens, Macon-Bibb and Murray
counties all chose the New World solution in the past 24 months. The New
World public safety solution became part of Tyler's public safety
product suite via Tyler's acquisition of New World Systems Corporation
in 2015.
Tyler Technologies will be exhibiting and sponsoring the Georgia
Emergency Communications Conference (GECC) in Columbus, Georgia, March
7-10 in booth #9. For information about GECC 2016, please visit www.ga911.com.
About Tyler Technologies, Inc.
Tyler Technologies (NYSE: TYL) is a leading provider of end-to-end
information management solutions and services for local governments.
Tyler partners with clients to empower the public sector - cities,
counties, schools and other government entities - to become more
efficient, more accessible and more responsive to the needs of citizens.
Tyler's client base includes more than 14,000 local government offices
in all 50 states, Canada, the Caribbean, the United Kingdom and other
international locations. Forbes has named Tyler one of "America's Best
Small Companies" eight times and the company has been included six times
on the Barron's 400 Index, a measure of the most promising companies in
America. More information about Tyler Technologies, headquartered in
Plano, Texas, can be found at www.tylertech.com.
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Jetstream PR for Tyler Technologies
Tony Katsulos, 972-788-9456,
ext. 301
katsulos@jetstreampr.com