Tyler
Technologies, Inc. (NYSE: TYL) is providing an update on Shelby
County, Tennessee's implementation of Tyler's Odyssey® court
case management system, and seeks to correct inaccurate news media
coverage, including false claims of wrongful incarceration due to
Tyler's software.
Tyler's project team has been and continues to be onsite since the onset
of the implementation, and is actively working with county staff daily,
if not hourly, on normal, post-implementation issues. Nothing has been
reported to Tyler that would indicate that an individual has stayed in
jail longer than they should have because of Odyssey software. Odyssey
is one of six systems that went live in early November as part of the
county's court and jail systems upgrade, with a separate vendor
responsible for the jail system and another responsible for the
integrations between the systems.
Key points about Shelby County's implementation of Odyssey include:
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Tyler does not know of any issue with Odyssey resulting in any person
being in jail longer than necessary.
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News media reports reference litigation involving Shelby County;
neither Tyler Technologies nor its Odyssey solution are named in that
litigation.
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It has been incorrectly reported that Shelby County has spent $9.7
million on the Odyssey solution. Tyler's contract with Shelby County
was approximately $3.5 million.
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Reports of other litigation involving Odyssey are also incorrect.
Tyler Technologies is not a party to any litigation involving Odyssey
anywhere in the country. Similarly, reports of other jurisdictions
with challenges during their Odyssey implementations are at best
misleading on multiple levels.
"Anyone who understands software implementations, especially large-scale
and complex projects, knows there are always adjustments that vendors
and clients make together, and Tyler Technologies prides itself on
working with our clients to ensure that they, and their constituents,
achieve the technology's intended benefits," said Bret Dixon, president
of Tyler's Justice Group. "Tyler is proud of our commitment to, and
relationship with, thousands of clients across the country, including
Shelby County."
Tyler's Odyssey solution is being used successfully in more than 600
counties across 21 states, covering more than 100 million people and six
of the nation's top 10 counties.
About Tyler Technologies, Inc.
Tyler Technologies (NYSE: TYL) is a leading provider of end-to-end
information management solutions and services for local governments.
Tyler partners with clients to empower the public sector - cities,
counties, schools and other government entities - to become more
efficient, more accessible and more responsive to the needs of their
constituents. Tyler's client base includes more than 14,000 local
government offices in all 50 states, Canada, the Caribbean, the United
Kingdom and other international locations. In 2016, Forbes ranked Tyler
on their "Most Innovative Growth Companies" list, and it has also named
Tyler one of "America's Best Small Companies" eight times. The company
has been included six times on the Barron's 400 Index, a measure of the
most promising companies in America. More information about Tyler
Technologies, headquartered in Plano, Texas, can be found at www.tylertech.com.
View source version on businesswire.com: http://www.businesswire.com/news/home/20161207006080/en/
Jetstream Communications for Tyler Technologies
Tony Katsulos,
972-788-9456, ext. 301
Tony.Katsulos@JetstreamComm.com