Tyler
Technologies, Inc.(NYSE: TYL) announced recipients of its
2017 Tyler Public Sector Excellence Awards for Munis® and Eden™
enterprise resource planning (ERP) solutions at its annual national user
conference, Connect, held recently in San Antonio, Texas.
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Representatives from the city of Southlake, Texas, receive their Excellence Award from Tyler's CJ McCarron. (Photo: Business Wire)
Tyler's Excellence Awards recognize organizations that demonstrate
excellence in deploying Tyler software in novel and impactful ways that
extend best practices. Award submissions, accepted from October 18,
2016, through February 1, 2017, were evaluated by a panel of Tyler
leadership and judged on business value, maturity, innovation and
relevance to other public sector organizations. Additional criteria met
by award winners included:
-
Creating a unique process using a Tyler application or service that
can educate other organizations
-
Realizing significant savings after implementing a Tyler solution
-
Increasing staff productivity by implementing a Tyler application or
service
-
Empowering employees, citizens or vendors
The following jurisdictions are 2017 Munis and Eden Excellence Award
winners:
City of Southlake, Texas: After years spent using a paper-based
system to manage vendors, the city implemented Munis Vendor Self-Service
to streamline processes, improve staff productivity and provide vendors
with easy access to their information. Tyler's integrated vendor
management solution has saved staff 390 hours while the financial impact
on the organization equates to an annual soft savings of more than
$7,000. The city now spends more time providing professional and
exceptional customer service while promoting the efficient and effective
use of city resources.
Village of Wilmette, Illinois: A Munis user since 2002, the
village of Wilmette implemented Tyler Incident Management to upgrade
their service request process for both citizens and employees within the
village and have recognized improvements by providing their citizens
with an easy-to-use, online portal for entering service requests and
keeping internal stakeholders up to date with details of existing
service requests. In less than one year, staff have entered more than
3,500 incidents into Tyler Incident Manager. These incidents, along with
their history, provide staff with invaluable analytical data. Process
efficiencies have been greatly improved and communication across all
departments is now seamless.
Contra Costa County Office of Education (CCCOE), California: CCCOE
turned to Munis to streamline their COBRA billing process throughout 16
of 18 school districts in the county. Prior to utilizing the Munis
General Billing and Accounts Receivable modules, each school district
used a third-party system for their COBRA billing. Because of
streamlining the COBRA billing process, CCCOE and the 16 districts using
Munis have seen significant time and money savings because the districts
no longer pay for their own third-party billing software and the
duplicate data entry has been eliminated
Nye County, Nevada: Nye County implemented Eden Inventory to
remedy inefficiencies in county warehouses, and worked with Tyler to
improve integration with their third-party warehouse software so that
they would know what inventory was used, when to reorder, and to ensure
that purchasing would adhere to favorable pricing. The county also
implemented Eden's Project Accounting to help track project funds and
grant monies, and identify fixed assets and more. By implementing these
two programs, Nye County gained control of their inventory, and now can
track the true value of their projects in process and their fixed assets.
Tyler Excellence Award winners were honored May 7 in San Antonio, Texas,
where they were presented with the award and given the opportunity to
share their best practices and lessons learned with their public sector
peers.
About Tyler Technologies, Inc.
Tyler Technologies (NYSE: TYL) is a leading provider of end-to-end
information management solutions and services for local governments.
Tyler partners with clients to empower the public sector - cities,
counties, schools and other government entities - to become more
efficient, more accessible and more responsive to the needs of their
constituents. Tyler's client base includes more than 15,000 local
government offices in all 50 states, Canada, the Caribbean, the United
Kingdom and other international locations. In 2016, Forbes ranked Tyler
on its "Most Innovative Growth Companies" list, and it has also named
Tyler one of "America's Best Small Companies" eight times. The company
has been included six times on the Barron's 400 Index, a measure of the
most promising companies in America. More information about Tyler
Technologies, headquartered in Plano, Texas, can be found at www.tylertech.com.
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Richards Partners for Tyler Technologies
Kurt Watkins, 214-891-7624
TylerPR@Richards.com